DATA PROTECTION
1. Introduction
PhysioGo ("we", "us", "our") is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
2. Information We Collect
We collect and process your personal information mainly to provide you with access to our services and products. The type of information we collect includes but is not limited to:
Name
Contact information (email address, phone number, physical address)
Medical and health-related information
3. How We Use Your Information
We will use your personal information only for the purposes for which it was collected and agreed with you. This may include:
- Providing you with our services and products
- Communicating with you regarding our services, products, and promotional offers
- Processing your payments and managing your account
- Improving our services and tailoring our offerings to better meet your needs
- Complying with legal and regulatory requirements
4. Disclosure of Information
We may disclose your personal information to:
Our service providers who are involved in the delivery of products or services to you
Law enforcement agencies, regulatory authorities, or other government officials if required by law
Medical professionals involved in your care, with your consent
We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.
5. Security of Your Information
We are committed to ensuring the security of your personal information. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.
6. Your Rights
You have the right to:
- Access your personal information that we hold
- Correct any inaccurate, irrelevant, excessive, out-of-date, incomplete, misleading, or unlawfully obtained personal information
- Withdraw consent for us to process your personal information at any time
- Lodge a complaint with the Information Regulator if you believe we are not handling your personal information in accordance with the law
7. Retention of Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.
8. Changes to This Declaration
We may update this Data Protection Declaration from time to time to reflect changes to our practices and services. We will notify you of any significant changes by posting the new declaration on our website.
9. Contact Us
If you have any questions about this Data Protection Declaration, our practices, or your personal information, please contact us at: shelley@physiogo.co.za